Avoid Insurance Steering

Your Car. Your Choice.

Under North Carolina law (NCGS § 58-3-180), insurance companies cannot force or pressure you to use a particular auto body shop.

• No intimidation or threats of delays
• No “approved list” restrictions
• Your repair shop is your decision

If you experience steering, report it to the NC Department of Insurance Consumer Services at 1-855-408-1212 or visit ncdoi.gov.